Our Puppy Health Guarantee

We provide our puppies a two-year genetic health guarantee.
All puppies sold by Heart of Dixie Doodles are in the best possible health to the best of our ability and knowledge.
While our puppies are in our care, we feed them well and give them the best care possible to grow into strong and healthy pets for years to come.
Each puppy is checked by a licensed veterinarian, who determines that the puppies are ready to go live with their new owners.
Shot and Deworming records are given to our buyers at the time of pickup.

Two-Year Health Guarantee

We guarantee our puppies until two years of age against any congenital defects impacting the quality of life, providing that you meet all requirements listed in the Buyer's Responsibilities List. A congenital defect is defined as a genetic abnormality/disorder that will eventually cause early death with a life expectancy of fewer than 5 years where the disease would progress making euthanasia necessary or require extensive medical care that would ultimately be beyond the cost of the puppy. If your puppy is determined to have a congenital defect within the two years of life, you may choose to keep the puppy or return it to Heart of Dixie Doodles for a full refund. If you decide to keep the puppy, Heart of Dixie Doodles will reimburse all related veterinary costs up to the full purchase price of the puppy. Heart of Dixie Doodles reserves the right to get a second opinion from a certified veterinarian.

We also guarantee our puppies until three years of age against moderate to severe hip dysplasia which would reduce the puppy's quality of life. The puppy must have an x-ray between 24-25 months of age by a licensed veterinarian and submitted to OFA for an official determination of hip rating. If determined to have moderate to severe dysplasia, we will either replace your puppy with a puppy from a similar litter or refund the purchase price (less any shipping or veterinarian fees incurred).

What's Not Covered

We cannot guarantee our puppies against illness or opportunistic parasites brought on by stress, such as moving from our house to yours. We also can't guarantee that our puppies will be "worm-free", as this is an ongoing process. However, these are easily and economically treated and should be discussed with your veterinarian at your first visit.

We are not responsible if puppy contracts a communicable disease or infection after leaving our possession. Also, this Health Guarantee does not include improper bites, hernias, any illness due to the ingestion of foreign objects, food, chemicals, or physical injury.

Buyer's Responsibilities For Caring For the New Puppy

Our puppies are generally very easy to care for. Here are a few pointers that we think are important reminders of how to care for your new puppy, and are prerequisites for the health guarantee to be valid.

Your puppy needs to be examined by a licensed veterinarian within one week after going home. Find a vet that you feel comfortable with, and keep regular appointments so your vet gets to know your puppy.
Keep your puppy up-to-date on shots, worming, and other preventative protocol.
Feed your puppy a good, well-rounded diet. Do not underfeed or overfeed your puppy.
Avoid exposing your puppy to physically stressful situations, such as frequent stair climbing or standing on concrete for long periods of time during his/her formative years.
Provide adequate shelter and make sure there is always fresh clean water available.
Make sure your puppy has plenty of exercise on a regular basis, and whenever possible.

More helpful tips about new puppies

The Safety and Happiness of Our Puppies is of the Most Importance to Us.

We hope you enjoy your new family addition. We pray they will bring you as much joy as they have given us in the short amount of time we've had to enjoy them. If you have any questions or concerns please don't hesitate to contact us anytime. And please remember that if you EVER - a week, month, or even years down the road - you find any need to rehome our baby please contact us first and let us help. We never want any of our babies going to an animal shelter or into an unwanted home.

Thank you for giving our baby a safe and happy forever home.